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Terms and Conditions for operation of Internet accounts

The following Terms and Conditions apply to subscribers of Anngel.com.

Multiple simultaneous access is not permitted.

Clients may not resell access through their Anngel Internet account.

Payment Policies

All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and are non-refundable. (An exception is made for persons switching from another ISP, who present a valid copy of an invoivce from their previous ISP. This invoice cannot be more than 3 months old).

All pricing is guaranteed for the term of pre-payment. Ankhs reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within four (4) days of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the
time that the customer notifies Ankhs to request for termination of services. All terminated accounts will attract a re-connection fee to be re-instated.

 

Ankhs accounts are setup on two billing cycles - Cycle A and Cycle B (read). Your particular billing cycle corresponds to the contract length that was initially chosen at setup. Your account will automatically renew at this length. Should a customer request a change in billing cycle, prior notification must be given to Ankhs. Change in cycles will incur an additional cost which is equivalent to a half-month's access. Ankhs is not obligated to credit time to any account requesting changes in cycles.

Payments are accepted via several methods including direct payment at our offices in Kingston, St. Catherine and Montego Bay, as well as through bill collection agencies Bill Express, Paymaster and Telescotia Tele-banking. Payments may be made using cash, cheques, debit and credit card deductions.

Credit Card Customers will have to make arrangements to make their first payment at our offices and give authorization for automatic payments when they become due. Any changes in this arrangement must be made in writing with at least two weeks notice.


Indemnification

CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD Ankhs HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST Ankhs, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S
AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS Ankhs AGAINST LIABILITIES ARISING OUT OF;

  1. ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH Ankhs' SERVER;
  2. ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY;
  3. COPYRIGHT INFRINGEMENT AND
  4. ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM Ankhs' SERVER.

Disclaimer

Ankhs Limited WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. Ankhs MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Ankhs DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY Ankhs AND ITS EMPLOYEES. Ankhs RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.

BILLING CYCLES

Billing Cycle A

All customers due for payment between the 1st and the 15th of each month will be required to make payment on the 15th and no later than the 19th of the month at our offices or authorized outlets.

Billing Cycle B

All customers due for payment between the 16th and the 31st of each month will be required to make payment on the 30th and no later than the 4th of the following month at our offices or authorized outlets.

Please note that nonpayment of subscription fees by the dates specified will results in the disconnection of your Internet service which will attract a cost of $575.00 to be re-established.

 

Acceptable Use Policy

The following is the Acceptable Use Policy (AUP) in order to protect our customers and help protect the Internet Community in general. While this AUP is not carved in stone, abuse of the AUP will be viewed in a much more severe light than minor violations.

E-Mail

Commercial E-mail:
Sending unsolicited commercial e-mail (UCE), also called SPAM, is prohibited. Using your Anngel account to collect responses from any UCE or SPAM is also prohibited.

Mail Bombing, Harassment, etc.:
Sending large amounts of e-mail to the same recipient, also called mail bombing is prohibited. Additionally, sending abusive, threatening, or otherwise harassing e-mail after being asked to cease by the recipient is also prohibited. Sending extremely threatening or harassing e-mail is always prohibited.

UseNet News

Spamming or Crossposting:
Posting the same article multiple times, or across multiple groups in excess is called SPAMMING. Spamming of News Groups is prohibited. The general rule is to post a single article to no more than 15 different groups.

Off-Topic Posts:
Typically, there is no restriction on the content of a UseNet post, other than the guidelines set for each individual group. Please adhere to each news group's policy. Blatant violation of a group's policy is prohibited.

General

Network Damaging Activity:
Any activity that may cause problems along the Anngel Network, and/or inhibit the ability of other Anngel users to use the Anngel Network or the Internet is strictly prohibited.

Interfering with or disrupting the Service -- or servers, computer systems, or networks connected to the Service -- or interfering with another user's use and enjoyment of the Service, including but not limited to (a) transmitting any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs, or (b) attempting to gain unauthorized access to the Service, other's accounts on the Service, or private mailing lists on the Service through password mining or any other means;

Impersonation:
Attempting to impersonate the identity of another person on the Internet by using forged e-mail or news headers, or other identifying information is prohibited. The use of anonymous remailers and anonymous news posters does not constitute Impersonation.

Privacy:
Any attempts to gain access to a computer system or customer's data without consent, whether successful or not, is strictly prohibited.

Using the service for illegal purposes or for posting material that is unlawful, harassing, abusive, threatening, harmful, vulgar, obscene, tortuous, libelous, invasive of another's privacy, or otherwise objectionable, including but not limited to material that contains blatant expressions of bigotry, prejudice, racism, hatred, or profanity, or that promotes or provides instructional information about illegal activities or promotes physical harm or injury against any group or individual;

Copyright Infrigement:
Violating the rights of third parties, including but not limited to rights of publicity, copyright, trademark, patent, trade secret and other intellectual property rights;

Harvesting or otherwise collecting information about others, including e-mail addresses, without their consent;

Providing false information on your registration form, or attempting to mislead others as to the identity of the sender or the origin of a message;

Distributing content that consists of hyperlinks to sites that contain content not allowed on the Service;

Engaging in any conduct which constitutes your promoting the commercial interests of yourself or any third party; or,

Engaging in any other conduct in which Ankhs, in its sole discretion, believes is improper.

TERMINATION:
Any misuse of the Service, as determined solely by Ankhs, will cause termination and your removal from our services. Ankhs reserves the right to terminate your service at any time and effective immediately, without prior notice.

 

© 2005 Anngel.com | Ankhs Limited | Our Policy